Hi Wacom,
I have a lot of love for Wacom Devices in general, and have owned my share of Cintiqs and Intui. The MSP 16 is an amazing piece of hardware and I am really excited about it. BUT I hope you are busy continuing to update the Mobile Studio Pro drivers for Mac OS X Sierra, as currently none of them seem to be working well at all. My setup is the 2016 MacBook Pro 13' driving the MSP 16'.
I am familiar with the process to disconnect, uninstall, restart, reinstall, restart, reconnect, etc the tablet and drivers via the wacom tablet utility to ensure a successful installation. I believe the problem is the drivers themselves and their interaction with OSX. I have also attempted installations over clean installs of OS X Sierra and problems persist.
The latest driver update 6.3.19-10 OSX is the worst of them- it causes my MSP 16 to be detected and undetected intermittently, and using the expresskeys would cease all stylus functioning, making it basically useless except as a monitor. It also seems to be poor at driving a signal to the monitor on mac startup; in that case I had to disconnect, login, and then reconnect. And initial calibrations attempting to use the tablet in left-handed mode (flipped) proved unsuccessful- moving the stylus from right to left would move the cursor from left to right, and same with up and down.
Additionally, when attempting do draw lines in zoomed out views, the lines are jagged and squiggly. This was not a problem for the earlier driver 6.3.18-4, which was more stable for me in general but tragically suffered from the sticky expresskey modifier problem, so workflow was impeded significantly there.
Currently I have downgraded and am now using the earlier driver 6.3.19-3, which is laggy, and has the 'jagged lines' problem, which is horrible, but so far, the expresskeys are not sticking, so I will attempt to made due with this setup as I wait for better drivers to be released. It is also slow to load the flipped/lefthanded orientation mode, which is annoying, but eventually it works.
I do understand that the new hardware of the MSP and Macbook and new OS software are bound to have problems, and that likely newer and better drivers and being developed, but since your latest drivers introduced more bugs than it cured (as far as I can tell, nothing was fixed), I have to voice my concerns- much more work is needed.
The Wacom Desktop Center doesn't seem to 'update' - it says my driver version is up to date when it clearly isn't. And overall, the US website is extremely poorly designed and barely seems to function, with broken links, buggy online store, and poor navigation, and no dedicated forum at present.
OK, if anybody sees anything obvious that I missed or has a suggestion that might help to try, please let me know, and thanks for hearing me out.
Wacom Pen Tablet Driver 5.3.3-3 is a third party application that provides additional functionality to OS X system and enjoys a popularity among Mac users. However, instead of installing it by dragging its icon to the Application folder, uninstalling Wacom Pen Tablet Driver 5.3.3-3 may need you to do more than a simple drag-and-drop to the Trash.
- Intuos tablet driver v. 6.3.12 WINDOWS / 6.3.12 MAC Item Preview CD1.jpg. Remove-circle Share or Embed This Item. Wacom Addeddate.
- The driver release, for instance, supports the Wacom Intuos pen tablet, accommodating new functions and making the device registration process easier. Learn more about this update here. A couple of issues involving Wacom tablets and Sierra still exist, with complaints such as difficulty clicking on the device.
Wacom Tablet Drivers
![Mac Mac](/uploads/1/1/3/9/113956273/795707439.jpg)
I am familiar with the process to disconnect, uninstall, restart, reinstall, restart, reconnect, etc the tablet and drivers via the wacom tablet utility to ensure a successful installation. I believe the problem is the drivers themselves and their interaction with OSX. I have also attempted installations over clean installs of OS X Sierra and problems persist.
The latest driver update 6.3.19-10 OSX is the worst of them- it causes my MSP 16 to be detected and undetected intermittently, and using the expresskeys would cease all stylus functioning, making it basically useless except as a monitor. It also seems to be poor at driving a signal to the monitor on mac startup; in that case I had to disconnect, login, and then reconnect. And initial calibrations attempting to use the tablet in left-handed mode (flipped) proved unsuccessful- moving the stylus from right to left would move the cursor from left to right, and same with up and down.
Additionally, when attempting do draw lines in zoomed out views, the lines are jagged and squiggly. This was not a problem for the earlier driver 6.3.18-4, which was more stable for me in general but tragically suffered from the sticky expresskey modifier problem, so workflow was impeded significantly there.
Currently I have downgraded and am now using the earlier driver 6.3.19-3, which is laggy, and has the 'jagged lines' problem, which is horrible, but so far, the expresskeys are not sticking, so I will attempt to made due with this setup as I wait for better drivers to be released. It is also slow to load the flipped/lefthanded orientation mode, which is annoying, but eventually it works.
I do understand that the new hardware of the MSP and Macbook and new OS software are bound to have problems, and that likely newer and better drivers and being developed, but since your latest drivers introduced more bugs than it cured (as far as I can tell, nothing was fixed), I have to voice my concerns- much more work is needed.
The Wacom Desktop Center doesn't seem to 'update' - it says my driver version is up to date when it clearly isn't. And overall, the US website is extremely poorly designed and barely seems to function, with broken links, buggy online store, and poor navigation, and no dedicated forum at present.
Wacom Driver Download Mac
I have a feature request for the next versions of the mac and PC drivers- it would be wonderful if the rocker ring buttons could be used as simple buttons instead of touch/scrolling, like the rocker ring on the Cintiq Companion1. I have heard others express this same sentiment- seems like a simple thing to add, so please if you could :)OK, if anybody sees anything obvious that I missed or has a suggestion that might help to try, please let me know, and thanks for hearing me out.
Uninstall Wacom Tablet Driver Mac Os X
-Max- Pen Tablet FAQ
1.Why is my screen not reacting to the pen? - Make sure to have the USB cable connected.
Make sure the battery has been inserted in the pen in the proper direction.
Make sure the drivers have been installed correctly.
Repeat the installation procedure in the proper order
Remove the USB Cable
Uninstall the drivers
Restart the system
Install the drivers
Restart the system
Connect the USB cable - 2.The tablet shows jitter.
- If you ever had a Wacom product installed, please make sure to remove all driver files, see below for the procedure.
- Windows System
- Unplug the tablet from the computer.
Uninstall the driver the old Wacom drivers and Yiynova Drivers
From the “Programs and Features” section of the Control Panel
Reboot your system
Remove the following files from your system
“tablet.dat” and “pen_tablet.dat” from all over the hard disk (search as administrator) and search in SYSTEM32 (and on XP64 in SYSWOW64) for files like “wintab*.*”
Reboot your system
Install Yiynova Driver
Reboot your system
Connect the USB cable - Mac OS
- Unplug the tablet from the computer.
Uninstall the driver the old Wacom drivers and Yiynova Drivers
With the Bamboo / Wacom Tablet Utility (Applications -> Bamboo / Wacom Tablet)
Reboot your system
Remove the following files from your system
Search for all files named /com.wacom.wacomtablet.prefs/ for Intuos or Cintiq tablets.
For Bamboo tablets look for/com.wacom.pentablet.prefs/ and /com.wacom.touch.prefs/ .
Remove those files from your system.
Finding the files can be done by e.g. using the shell:
sudo find / -name “com.wacom.wacomtablet.prefs” -print
Reboot your system
Install Yiynova Driver
Reboot your system
Connect the USB cable - 3.The lines drawn are not straight
- When using a Windows system, change the calibration, reduce to 9 or 5 point calibration.
- Monitor FAQ
- Please click the problem, in order to see the help
- 1.Why is the power light on my monitor not coming on?
- Make sure the power button is ON and the Power Cord is properly connected to a grounded power outlet and to the monitor
- 2.The power light is on, but my screen remains black?
- If the power light indicator is orange, the monitor is in stand-bye, please check the power save status of the PC.
You can check if the PC is working by pressing the CAPS LOCK key, if the CAPS LOCK light on the keyboard changes, the PC is likely working correctly.
Make sure the video cable is inserted properly.
To determine if the screen is defect, you can connect it to a different PC, if the screen remains black, the monitor is defective. - 3.I am missing a color?
- Please check the connection of the VGA.
If connected well, the monitor is likely to be defective. - 4.Why do I see horizontal & vertical disturbances or waving on the screen? (Applies to LCD Monitors Only)
- Use the Windows Shut Down screen and activate the AUTO-ADJUST feature of your monitor. You can display the Windows Shut Down screen by pressing START & then Shut
Down. After the monitor has performed AUTO-ADJUST, press CANCEL to return to your regular desktop. Refer to the monitor”s documentation for instructions on how to activate
the AUTO-ADJUST feature. - 5.Why is the display of my monitor blurred or unfocused? (Applies to LCD Monitors Only) Why do images on my WIDE screen monitor look stretched or compressed?
- Make sure the monitor is set to run at its true or native resolution.
Following are the proper resolutions for each model :
DP10 and DP10U 1024 * 600
DP10U 1366 * 768
MSP19U 1440 * 900
MVP22U 1920 * 1080
Disturbances can occur if you operate the monitor on a different resolution.
Only the above mentioned resolutions will guarantee a crisp and natural image. - 6.Monitor displays “Input Not Supported”. (LCD monitor only)
- This means the computer is sending an incompatible display mode to your monitor. Please check the user”s manual for supported display mode or input and configure your
computer to those settings. - 7.Missing Pixels
- Even though the high standard of production nowadays, the manufacturing process of LCD Displays can not guarantee a pixel-error free display.
Most of the displays are manufactured according to the International accepted ISO13406-2 standard, which generally means that 5 lit or darks sub pixels are allowed.
Please check the documentation supplied with your monitor to find out how many pixels are allowed for your monitor.
If there are more pixels than the standard from the manufacturer, the display can be exchanged. - 8.Drivers
- Principally no special drivers are needed for LCD monitors.
The standard Plug-n-Play driver which is supplied with your copy of Windows will be sufficient.